Sitting here in the period between Christmas and New Year, the place in time where I congratulate myself for pulling off miracles as the Christmas fairy and ask myself some serious questions about what my goals are for the year ahead. I stopped generating official resolutions and outrageous lists of improvements years ago and most […]
I SHOULD BE GORGEOUS BY NOW
I’m average looking. That’s not a good thing or a bad thing, it’s just a thing. Most people are average looking, it is quite unusual to meet people who are either truly beautiful or hideously ugly. The trick is to make the best of what you have. I looked my best when I was 25/26. […]
THE DELAY ZONE – NOT GETTING YOUR HAIR DONE ON TIME
OK so today’s D-Day. You’ve taken your fro to the hairdressers, your hair looks amazing and you’ve had the chat about when you need to do your roots / remove your extensions / redo whatever you just had done and you nod, smile and enthusiastically agree that you’ll be back in four to six weeks […]
NEW CLIENT SYNDROME – SALON CUSTOMER SERVICE
I have very strong views on customer service, which almost certainly stems from spending several years as a customer service manager for a very large company, and means that whenever I come across poor customer service I notice. There are lots of ways that hair salons can display good customer service and over the years […]
WEB DEVELOPMENT STUFF
As I hope I’ve made fairly clear, this blog isn’t designed to offer you a host of life changing hair and beauty tips. I build websites for a living. I offer other digital services too, but the majority of the day job is building websites for people. I retrained as a mature student a few […]