I have very strong views on customer service, which almost certainly stems from spending several years as a customer service manager for a very large company, and means that whenever I come across poor customer service I notice. There are lots of ways that hair salons can display good customer service and over the years […]
Archives for July 2016
IN DISGUISE
For the next few days the site is going to look a little bit different. I built this site on WordPress and there have been a couple of updates which mean that the theme which controls how this website looks has changed – and not in a good way. It’s the digital equivalent of dying […]