I have very strong views on customer service, which almost certainly stems from spending several years as a customer service manager for a very large company, and means that whenever I come across poor customer service I notice. There are lots of ways that hair salons can display good customer service and over the years […]
hair horror stories
HAIRY HORROR STORIES
I was a child in the 1970s, so I grew up watching Charlie’s Angels with icons like Farah Fawcett and her famous flick. There were also regular adverts for Harmony hairspray, which consisted of somebody with nice straight hair flicking their head about for no obvious reason. As far as I was concerned nice hair […]